Privacy policy.
Oban Design Limited T/A ODIS Creative
Privacy Policy
Our contact details
Name: Hannah Glassbrook-Jones
Address: Sylvan House, Eddisbury Hill, Northwich, CW8 2HY
Phone Number: 01606 610160
E-mail: hannah@odiscreative.com
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To discuss a project
To deliver a service or meet a requirement
We use the information that you have given us in order to provide you with information, products or services that you request from us or which we feel may interest you if you have consented.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hannah@odiscreative.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
How we store your personal information
Your information is securely stored.
We keep account information indefinitely. We will dispose your information on request or six years after an account is dormant.
We cannot guarantee the security of any information you transmit to us by email or post. Once we receive your information it will be protected by our data protection policies and processes.Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hannah@odiscreative.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at hannah@odiscreative.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk